Privacy Policy

Your privacy is important to us. It is Pro-Tec Garden Products’ policy to respect your privacy regarding any information we may collect from you across our website, http://www.protecgardenproducts.co.uk.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

If you create an account with Pro-Tec Garden Products to purchase an item. Your details will only be used to book the delivery. You’re welcome to delete your account any time after the delivery.

All payments are handled through PayPal Pro. We do not store ANY card or payment details in the website For details on how your personal details are handled with PayPal please check their Privacy Policy.

After your product had been delivered we don’t share any personally identifying information publicly or with third-parties, except when required to by law. The only place your details will be shared with is via the courier (UK Mail or UPS) who have their own privacy policies for GDPR.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Questions

What data is being captured and held?
When you place an order with use your Name, Email, Phone No and Address will be held.

When and where is it captured?
When an order has been placed. Captured via our “My Account” page, manually input by the customer.

How long will the data be stored?
For as long as necessary. Customer is able to delete account at any time.

How is it being used?
So we’re able to post their order or contact if there is a problem with the order.

Do you have explicit consent from the user to have and use the data?
When signed up for an account you must opt-in so we’re able to use your data for delivery.